Effective Date: January 1, 2026 | Last Updated: June 1, 2026
Coast To Coast Compassionate Care ("Company," "we," "our," or "us") is an independently-owned, nationwide non-medical in-home care agency operating under a 1099 independent contractor model. We facilitate the placement of caregivers — including Companions, Certified Nursing Assistants (CNAs), Medical Assistants (MAs), Licensed Practical Nurses (LPNs), and Registered Nurses (RNs) — with clients requiring in-home care and support services throughout the United States.
Our services are non-medical in nature unless a licensed medical professional is specifically engaged. We are not a licensed home health agency for the purposes of Medicare or Medicaid reimbursement unless otherwise specified in a separate written agreement.
By using our website, submitting an appointment request, contacting us for services, or entering into a service agreement with us, you confirm that:
Coast To Coast Compassionate Care provides non-medical in-home care and support services, including but not limited to:
All caregivers placed by Coast To Coast Compassionate Care are independent contractors, not employees of the Company. The Company facilitates the match between clients and caregivers and provides coordination and oversight, but individual caregivers are responsible for the direct provision of care services. The Company is not liable for the acts or omissions of independent contractor caregivers beyond what is outlined in any separate written service agreement.
We accept long-term care insurance for eligible services. It is the client's responsibility to verify coverage with their insurance provider prior to service commencement. The Company will provide documentation to support insurance claims upon request but makes no guarantee of reimbursement by any third-party insurer.
We provide services nationwide across all 50 states. Traveling caregiver services are available internationally. Availability of specific services may vary by location. Contact us to confirm availability in your area.
Appointment requests submitted through our website are inquiries only and do not constitute a confirmed service agreement. A member of our care team will contact you within one business day to discuss your needs, confirm availability, and arrange services. A separate service agreement will be provided prior to the commencement of care.
We reserve the right to decline any service request at our sole discretion.
Service fees, billing schedules, and payment terms will be outlined in your individual service agreement. By engaging our services, you agree to pay all applicable fees in accordance with the terms of your service agreement. Failure to pay may result in suspension or termination of services.
Long-term care insurance billing is handled on a case-by-case basis and is subject to your policy terms. Any balance not covered by insurance remains the client's responsibility.
Either party may terminate services with notice as specified in the individual service agreement. We reserve the right to immediately suspend or terminate services if:
You may use our website for lawful personal purposes only. You agree not to:
All content on this website — including text, graphics, logos, images, and service descriptions — is the property of Coast To Coast Compassionate Care or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.
Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations regarding the accuracy or completeness of any information on our site.
Our care services are non-medical. We do not provide medical advice, diagnoses, or treatment. Nothing on our website constitutes medical advice. Always consult a licensed healthcare provider for medical decisions.
To the maximum extent permitted by applicable law, Coast To Coast Compassionate Care, its owners, officers, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the total amount paid by you for services in the three (3) months preceding the claim.
You agree to indemnify, defend, and hold harmless Coast To Coast Compassionate Care and its affiliates, owners, officers, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising from your use of our website or services, your violation of these Terms, or your violation of any applicable law or third-party rights.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website or services, you consent to the collection and use of your information as described in our Privacy Policy.
Our website may contain links to third-party websites, platforms, or services that are not owned or controlled by Coast To Coast Compassionate Care. We are not responsible for the content, privacy practices, or terms of any third-party sites. Accessing third-party links is at your own risk.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Indian River County, Florida, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or class action proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
We reserve the right to update or modify these Terms at any time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through a notice on our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any executed service agreement between you and the Company, constitute the entire agreement between you and Coast To Coast Compassionate Care regarding your use of our website and services, and supersede all prior agreements, representations, and understandings.
Coast To Coast Compassionate Care
Vero Beach, FL (Nationwide Service)
Phone: (888) 944-4144
